Questions we hear often

Automated checks run every 24 hours and a person reviews everything they flag. Safe updates go out daily. Major updates are scheduled with you. You get a report every day, including quiet days.

No one honestly can. What we promise is fast detection, fast patching and fast response, which is what stops most real-world attacks against small businesses.

Yes, for updates and deeper checks. Access is agreed in a written scope, uses separate accounts with MFA, and can be revoked by you at any time.

Yes. It is passive: it only reads publicly available information such as headers, certificates, DNS and software versions. Active testing happens only after you sign an authorisation.

Reports and backups are stored in the EU. We sign a data processing agreement (DPA) with every client.

Yes. The platform patches the core, but domains, email security, accounts, apps/plugins and your office systems are still your responsibility.